Learning & Development: Emotional Intelligence (EI) and Leadership Training

On November 14th and 18th, 2019, the Group Human Resource department organised two full days of EQ and Leadership Training sessions held at the premises of King Henry VIII College in Cyberjaya. About 30 participants comprised mostly of heads of departments/business units and key departmental personnel were divided equally into two sessions to achieve a more productive training in smaller group environment.

The training was conducted by an independent trainer, Mr Abdul Rahman Mohd Sharef who has extensive experience in leadership and strategic management. Some of the topics that were covered in the training include: the importance of and the different types of leadership, emotional quotient and intelligence (EI), performance and relationship management.

The training peeled the essentials of EI which are directly linked to our daily actions, reactions, characters and behaviours. The four main domains of EI are self-awareness, self-management, social awareness and relationship management. With EI, it enhances our interpersonal relationship and communication styles with different groups of people whom we encounter daily, namely our colleagues, superiors, management, suppliers, customers etc. Additionally, it helps us to also be proactive when faced with various situations and/or conflicts.

In summary, the training sessions’ key takeaway was the application of EI in leadership and management skills that is proven to improve our performance and relational management at workplaces, and can be further applied in different non-formal or social settings as well. The training ended with a ‘question and answer’ session and group photography.